Q1: What's your MOQ? Do you accept smaller orders because I am a
retailer, I will be ordering very often?
A: Normally our MOQ is 3000 pieces. Smaller frequent orders are
acceptable if you can accept the molding charges, the molding
charges are a first-time charge, future orders bear NO molding
charges IF everything of the design stays the same.
Q2: Will the molding charges be refunded?
A: Molding charges are refundable when the order amount reaches
USD30,000, or the quantity reaches 200,000 pieces.
Q3: What about the samples? Can I get them free of charge?
A: Samples can be provided for free when sample quantity is below 4
pieces if sample molding charges are prepaid. (For large order,
quantity could be larger)
Q4: Do you cover shipping charges? What if I am on a tight budget?
A: If you want us to cover the shipping charges, please advise in your
inquiry or message. If you are on a tight budget for small orders,
we will do all that we can to find a more economical shipping
Q5: More questions?
A: If there's further more questions, please feel free to reach out to
us via: henry [at] juguanjewelry.com